{"id":7244,"date":"2025-04-04T10:19:54","date_gmt":"2025-04-04T10:19:54","guid":{"rendered":"https:\/\/dssi.co.ao\/monitoring-and-help-desk\/"},"modified":"2026-03-24T17:30:31","modified_gmt":"2026-03-24T17:30:31","slug":"monitoring-and-help-desk","status":"publish","type":"page","link":"https:\/\/dssi.co.ao\/en\/monitoring-and-help-desk\/","title":{"rendered":"Monitoring and Help Desk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7244\" class=\"elementor elementor-7244 elementor-3713\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<header class=\"elementor-section elementor-top-section elementor-element elementor-element-33e452d elementor-section-height-min-height elementor-section-full_width elementor-section-height-default elementor-section-items-middle wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"33e452d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_mouse&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0817ffa\" data-id=\"0817ffa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5373eed elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"5373eed\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Monitoring and Help Desk<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/header>\n\t\t<div class=\"elementor-element elementor-element-5b38579 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"5b38579\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4af1219 elementor-widget elementor-widget-spacer\" data-id=\"4af1219\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1e1ec6 elementor-widget elementor-widget-text-editor\" data-id=\"f1e1ec6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 1rem;\">At <strong>DSSI<\/strong>, we offer complete and customized solutions to ensure the optimal performance and security of your systems and infrastructures. Whether you need to continuously monitor your IT resources, proactively identify and resolve problems or provide efficient technical support to your team, we have the right tools and services. Our monitoring platform enables the early detection of faults and anomalies, while our <i>help desk<\/i> offers dedicated assistance, ensuring the rapid resolution of any incident.<\/span><\/p>\n<p>With highly effective solutions and a specialized team, we guarantee the continuity and efficiency of your IT services. From basic support to more complex interventions. Our mission is to ensure that your infrastructure runs without interruption, with high availability, security and reliability.<\/p>\n<p>Explore our solutions and find out how we can help optimize the management of your systems and offer the support your team needs to intervene in the shortest possible time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cbeac56 elementor-widget elementor-widget-spacer\" data-id=\"cbeac56\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0575712 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"0575712\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3930209 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"3930209\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-0e637e2\" data-id=\"0e637e2\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35c5149 elementor-widget elementor-widget-image\" data-id=\"35c5149\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dssi.co.ao\/riverbed\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"207\" height=\"54\" src=\"https:\/\/dssi.co.ao\/wp-content\/uploads\/2025\/01\/riverbed-e1744814997854.png\" class=\"attachment-large size-large wp-image-6863\" alt=\"riverbed\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3b1c59 elementor-widget elementor-widget-text-editor\" data-id=\"f3b1c59\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><strong>Riverbed<\/strong> is a global leader in network and application performance solutions, dedicated to optimizing connectivity and the user experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-f39f70e\" data-id=\"f39f70e\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c12e2d6 elementor-widget elementor-widget-image\" data-id=\"c12e2d6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dssi.co.ao\/solarwinds\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"214\" height=\"94\" src=\"https:\/\/dssi.co.ao\/wp-content\/uploads\/2025\/01\/solarwinds.png\" class=\"attachment-large size-large wp-image-6864\" alt=\"solarwinds\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c67b21e elementor-widget elementor-widget-text-editor\" data-id=\"c67b21e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><strong data-start=\"53\" data-end=\"67\">SolarWinds<\/strong> is one of the leading global providers of <em>HelpDesk<\/em>, network monitoring, systems and IT infrastructure solutions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-0e5a136\" data-id=\"0e5a136\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4fee5c3 elementor-widget elementor-widget-image\" data-id=\"4fee5c3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dssi.co.ao\/room-alert\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"200\" height=\"79\" src=\"https:\/\/dssi.co.ao\/wp-content\/uploads\/2025\/01\/room-altert.png\" class=\"attachment-large size-large wp-image-6865\" alt=\"room altert\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f26ee36 elementor-widget elementor-widget-text-editor\" data-id=\"f26ee36\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: var( --e-global-color-secondary ); font-size: 1rem;\">A <\/span><strong style=\"color: var( --e-global-color-secondary ); font-size: 1rem;\" data-start=\"50\" data-end=\"64\">Room Alert<\/strong><span style=\"color: var( --e-global-color-secondary ); font-size: 1rem;\"> specializes in protecting and monitoring infrastructures against risks related to temperature, humidity and other environmental factors.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Monitoring and Help Desk At DSSI, we offer complete and customized solutions to ensure the optimal performance and security of your systems and infrastructures. Whether you need to continuously monitor your IT resources, proactively identify and resolve problems or provide efficient technical support to your team, we have the right tools and services. Our monitoring platform enables the early detection of faults and anomalies, while our help desk offers dedicated assistance, ensuring the rapid resolution of any incident. With highly effective solutions and a specialized team, we guarantee the continuity and efficiency of your IT services. From basic support to more complex interventions. Our mission is to ensure that your infrastructure runs without interruption, with high availability, security and reliability. Explore our solutions and find out how we can help optimize the management of your systems and offer the support your team needs to intervene in the shortest possible time. Riverbed is a global leader in network and application performance solutions, dedicated to optimizing connectivity and the user experience. SolarWinds is one of the leading global providers of HelpDesk, network monitoring, systems and IT infrastructure solutions. A Room Alert specializes in protecting and monitoring infrastructures against risks related to temperature, humidity and other environmental factors.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-7244","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dssi.co.ao\/en\/wp-json\/wp\/v2\/pages\/7244","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dssi.co.ao\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dssi.co.ao\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dssi.co.ao\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dssi.co.ao\/en\/wp-json\/wp\/v2\/comments?post=7244"}],"version-history":[{"count":9,"href":"https:\/\/dssi.co.ao\/en\/wp-json\/wp\/v2\/pages\/7244\/revisions"}],"predecessor-version":[{"id":14412,"href":"https:\/\/dssi.co.ao\/en\/wp-json\/wp\/v2\/pages\/7244\/revisions\/14412"}],"wp:attachment":[{"href":"https:\/\/dssi.co.ao\/en\/wp-json\/wp\/v2\/media?parent=7244"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}