Professional Services

DSSI provides a set of professional services in order to be able to offer it's Partners the very best of each business unit:

Pre-Sales

  • Pre-sales service, telephone service and / or in our headquarters.
  • Demo Room, with the possibility to perform tests, demos and other procedures needed to boost sales.
  • Shares in pre-sales business on the client end, at the request of the partner.
  • Shares in pre-sales technical delegations in the final customer or the partner on request.
  • Conducting pilot projects at low cost.
  • Coordination of actions necessary to the manufacturer, if applicable (presentations, references to possible visits …).
  • Preparation of technical documentation and / or commercial support for the sale.
  • Assistance in preparation of technical configurations and offers.
  • Infrastructure Analysis of the final customer in the process of consulting, at low cost.
  • Aid bureaucracy in business process with manufacturers (registration opportunities, meetings with the direct sales force, etc.).

Demonstration

The DSSI provides a set of solutions with direct business benefits, such as demonstrations in real time, proofs of concept, try & buys.

Contact us to request a demonstration of the solutions we represent.

 

Monitoring and Alarm

With extensive experience in monitoring and controlling distributed networks DSSI offers the monitoring of network equipment, servers and services, acting on the first level of errors found by minimizing donwtimes.

Provided with opportunities to monitor humidity, temperature, network assets (routers, firewalls, bridges, switches), occupation of Bandwidth, data flow, servers, processes and services company, DSSI operates in both the monitoring infrastructure as in monitoring the business.

Training

The DSSI provides training for the various technological solutions it represents.

Contact us to know that our proposals.

After Sale / Supporte

DSSI provides an after-sales service, so that Partners have a quick response to all their questions.

E-mail: support@dssipt.samanage.com

Phone: (+258) 86 998 3097

Work days: Mon – Fri 08h00 to 13h00 and 14:00 to 17:30

Count with DSSI team

DSSI seeks to provide its partners, in addition to specialized professional services and relevant technologies, with the best solutions for their needs and those of their customers.
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